Insights

Culture is the quiet force we take for granted.

Oxygen for the organization.

Undervalued and underutilized.

But vital to survival and performance.

Can you perform at your peak if you are sick?

No.

Cultivating culture is common sense, but not common practice.

Let’s change that.

Tap into culture to help you perform, compete and win.

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Culture Killer #5: Inconsistency - Diminishing Trust One Signal at a Time
Tracey Keele Tracey Keele

Culture Killer #5: Inconsistency - Diminishing Trust One Signal at a Time

When words say one thing but actions show another, trust doesn’t just slip—it breaks.

Inconsistency is rarely loud, but it’s always noticed. A leader who preaches transparency but shuts down dissent. A company that celebrates bold ideas, then punishes failure. A promise of “people first,” followed by budget cuts to development.

Inconsistency erodes credibility, stalls momentum, and quietly kills performance.

So why is it so common and what can be done about it?

Read on to find out—and learn the three critical treatments every organization needs.

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Culture Killer #4: Toxic Positivity - Why Avoiding Hard Truths Holds Us Back
Tracey Keele Tracey Keele

Culture Killer #4: Toxic Positivity - Why Avoiding Hard Truths Holds Us Back

Culture Killer #4: Toxic Positivity
At first glance, positivity feels like a strength. But when it’s used to sidestep tension, silence dissent, or avoid tough conversations, it becomes something else entirely. What looks like optimism can actually be avoidance—masking real issues that need to be addressed. Over time, this well-intentioned denial doesn’t lift people up—it wears them down.

Toxic positivity shows up subtly: in the pressure to stay upbeat, the dismissal of valid concerns, or the silencing of discomfort in the name of morale. It’s common, it's costly, and it often flies under the radar.

Read more to learn what drives it and what can organizations do about it.

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